Soleil Tans Sun Spa

How can I cancel my membership?

Category: Freeze/Cancel

A request must be submitted to Soleil Tans online by clicking on the Contact tab at the top right of our website and selecting Manage Membership then follow the instructions listed to get secure access and manage your account. Requests will be honored once minimum auto bills have occurred. See specific terms to your agreement below Requests in-person, or on past due accounts will not be honored. It is your responsibility to submit a cancellation request. Failure to submit a request if unable to use services, regardless of circumstances, does not constitute a refund. Only the primary account holder is permitted to make account changes. The account must not have a past-due balance to submit a cancel or freeze request. All cancellation requests must be submitted online by end of business day on the 20th of the month to take effect on the last day of the current month. One additional payment will be auto-debited the following month for requests submitted after the 20th of the current month and effective on the last day of the next month. All sessions, discounts, In-store Account Credit (ISA), and unlimited services expire at the end of the last month and will not be extended. Your membership cannot be frozen or owe any fees. Your request must be made no later than the 20th day of the current month. Any requests received after the 20th of the month will not be effective until the following month.