Our Guest Service team can be reached at 1-888-SOLEIL1 press number 4 to reach our team. Our hours are Monday thru Friday 9am to 9pm, Saturday & Sunday 10am-6pm. You can also email our Guest Service team at cs@soleiltans.net with your questions or concerns.
If you believe that you have lost something while in our store, please don’t hesitate to contact us. We will be more than happy to search our lost & found for the item you are looking for. You can either call or visit the store to inquire about the item.
Go to our website soleiltans.net and click on the APPLY tab at the top of the page.
For the safety of our guests and our team, Soleil Tans may close during inclement weather. Hours of operation notifications will be posted on social media and our telephone systems will be updated accordingly. Any sessions that were to expire will be extended one day.
Session packages are a group of services purchased in advance that expire 6 months from the date they were purchased.
A request must be submitted to Soleil Tans online by clicking on the Contact tab at the top right of our website and selecting Manage Membership then follow the instructions listed to get secure access and manage your account. Requests will be honored once minimum auto bills have occurred. See specific terms to your agreement
Yes, your monthly membership rate stays at our monthly membership price after reactivating your membership. The only time it would change, is if you cancel your membership.
The last date to freeze your membership is the last day of the month.
No, there is no enrollment fee to resume your services. Your membership will be reactivated based upon a pro-rated reactivation price, which is determined by the day you reactivate. We make it easy to come back anytime you’re ready!
You can do this by visiting any Soleil Tans location or online at soleiltans.net