The billing account can be changed by visiting any Soleil Tans location, going online to manage your account or calling our guest service team.
No, the draft date is the 1st of every month for all Soleil locations and its members.
Guest Services
Our insurance will not allow us to have unattended children under the age of 12 waiting in our stores. Well-behaved children 12 and older are welcome to wait while you tan.
The skin care product must be returned within seven 7 days of purchase. The product must be new & unused to exchange for its purchase price. It will be exchanged for in-store credit for another product.
Session packages are a group of services purchased in advance that expire 6 months from the date they were purchased.
In NJ anyone 14- 17 can spray tan with parental consent. Your parent must be present for the initial visit to sign the consent form. In NJ you must be 17 with parental consent to use a sun bed or sun booth.
Yes! Every one of our store locations is open from 9am until 9pm during the week and from 10am until 6pm on the weekends! We do close for major holidays, and inclement weather.
If you believe that you have lost something while in our store, please don’t hesitate to contact us. We will be more than happy to search our lost & found for the item you are looking for. You can either call or visit the store to inquire about the item.
Under State and federal law, you are not allowed to have any other person in the room with you when you are using any of our services. This includes children. We do enforce these laws as requested, and apologize for any inconvenience
Yes. Federal law prohibits anyone from tanning more than once within 24 hours. We have both legal and software restrictions that will not allow us to tan you again until the next day. Keep in mind that your skin tans better when you skip at least a day or two in between sessions. Be patient, your skin will thank you by not burning.
Go to our website soleiltans.net and click on the APPLY tab at the top of the page.
If you have never tanned with us before, you will need to bring a government picture ID with you. If you are under 18, you will need to bring a parent with you. We require you to provide a credit/debit card on file if you plan to sign up for a monthly membership.
For the safety of our guests and our team, Soleil Tans may close during inclement weather. Hours of operation notifications will be posted on social media and our telephone systems will be updated accordingly. Any sessions that were to expire will be extended one day.
Our Guest Service team can be reached at 1-888-SOLEIL1 press number 4 to reach our team. Our hours are Monday thru Friday 9am to 9pm, Saturday & Sunday 10am-6pm. You can also email our Guest Service team at cs@soleiltans.net with your questions or concerns.
State and federal law both require that you wear proper protective eyewear when tanning. Your eyelids are too thin to block out UV rays, and they can penetrate a towel, so it doesn’t help to just cover your eyes.
When I went in to tan, I was told it was important. Certain products that work well when tanning outside do not work well in the beds. Lotions or oils that are particularly greasy or oily will cause a film on the tanning acrylic that impairs your tanning and damages the acrylic. It is also important to switch up your lotion to continually stimulate your skin and enhance your results.